ambagesdesign.com

Contact

Privacy Policy

Last updated: 15th Dec, 2025

 
1. Introduction

This Privacy Policy explains how Anna Kuti-Krvavac (“I”, “me”, “my”) collects, uses, and protects your personal data when you visit or interact with this website. I operate as an independent freelancer based in Montenegro and provide digital design services and digital products through third-party platforms.

I am committed to protecting your privacy and handling your data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

 
2. Data I Collect

I may collect the following personal data:

a) Data you provide voluntarily

  • Name and email address via contact forms

  • Email address via newsletter signup (used to send updates and discounts)

  • Information you submit when booking a call via a calendar tool

b) Data collected automatically

  • Usage data (pages visited, device type, country, browser)

  • Anonymized demographic and behavioral data for analytics and conversion tracking

This data is collected via:

  • Google Analytics

  • Hotjar

  • Cookie consent plugin

 
3. Purpose of Data Processing

Your data is processed for the following purposes:

  • Responding to inquiries and messages

  • Sending newsletters and discount information (only with consent)

  • Improving website performance and user experience

  • Measuring website traffic, engagement, and conversion rates

I do not sell or rent your personal data.

 
4. Legal Basis for Processing

Under GDPR, I process your data based on:

  • Consent (newsletter signup, cookies, analytics)

  • Legitimate interest (website optimization and security)

  • Contractual necessity (communication related to service inquiries)

 
5. Third-Party Services

I use trusted third-party tools that may process data on my behalf:

  • Google Analytics (website analytics)

  • Hotjar (behavioral insights)

  • Calendar scheduling tool (appointment booking)

  • Hostinger (website hosting)

  • Cookie consent plugin (cookie management)

All third parties are GDPR-compliant or use appropriate safeguards.

 
6. Payments & External Sales

This website does not process payments directly.

  • All digital products are sold on third-party platforms

  • Payment links (e.g. Wise) redirect users to external providers

  • Any payment data is processed exclusively by those providers

Please review the privacy policies of those platforms before purchasing.

 
7. Cookies

This website uses:

  • Essential cookies (required for site functionality)

  • Analytics cookies (with your consent)

You can manage or withdraw cookie consent at any time via the cookie banner or settings.

 
8. Data Retention

Personal data is stored only as long as necessary:

  • Contact inquiries: up to 12 months

  • Newsletter subscriptions: until you unsubscribe

  • Analytics data: according to provider retention policies

 
9. Your Rights (GDPR)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to data processing

  • Request data portability

  • File a complaint with a data protection authority

To exercise your rights, contact: info@ambagesdesign.com

 
10. Data Transfers

As I work with global tools and providers, your data may be processed outside the EU. Where applicable, appropriate safeguards (such as Standard Contractual Clauses) are used.

 
11. Contact

Anna Kuti-Krvavac

Independent Product & UX/UI Designer

Montenegro

Email: info@ambagesdesign.com